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Clinic Management System

Clinic Management Software That Does the Work for You

Cloud-based clinic management software that runs your whole clinic — from booking to lab, pharmacy and billing — automated and connected in one system. See more patients without adding staff.

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Book Appointment
Online, desk & missed-call booking
Smart Queue
Live tokens & real wait times
Voice Announcement
Names called in 3 languages
e-Prescription
Rx on WhatsApp in seconds
Lab & Pharmacy
Tests, reports & medicine stock
Billing & Payments
Invoices, dues & UPI

Trusted by 100+ Hospitals & Clinics for OPD Management

The platform

One Clinic Management System, Everything in One Place

Module 01 · 13 features

Every booking in one schedule

  • Walk-in, phone and onlineAll land in one live schedule
  • Book in secondsReturning patients found by mobile
  • A limit per doctorNo overcrowded hours
  • Reschedule in one clickThe patient is informed automatically
Result: Fuller days, fewer calls+9 more features in this module
New bookings todayLive
Online24
AI chat11
Missed call7
PSPriya SharmaBooked via missed call · 9:42 PMConfirmed
RVRahul VermaAI Receptionist chat · 10:05 PMConfirmed
MJMeera JoshiOnline booking · 6:18 AMToken #14
42 bookings came in while the clinic was closed
Module 02 · 8 features

Every patient message, sent on its own

  • Confirmations on bookingWhatsApp, SMS and email, instantly
  • Reminders before every visitSent automatically, in their language
  • Live queue updatesPatients know when to walk in
  • Follow-ups after the visitRefills, reviews and repeat bookings
Result: Fewer no-shows, zero calling+4 more features in this module
Patient messages todayLive
WhatsApp186
SMS64
Email38
PSPriya SharmaBooking confirmed · WhatsAppDelivered
RVRahul VermaReminder · tomorrow 10:30 AM · HindiRead
ASAmit Singh“You’re next — Room 2” · SMSQueue update
MJMeera JoshiFollow-up in 7 days · WhatsAppScheduled
288 messages sent today — no one at the desk typed one
Module 03 · 20 features

A calm waiting room

  • Token for every patientSeen in the right order
  • Queue on your TVPatients see who is next
  • Names called aloudIn 3 languages, no shouting
  • Live wait on their phoneThey arrive when it’s their turn
Result: No more “When is my turn?”+16 more features in this module
Waiting room TVLive
Now calling#12Rahul · Room 2
#13Meera J.Room 2~6 min
#14Priya S.Room 1~10 min
#15Amit S.Room 2~14 min
Announcing in English · हिन्दी · বাংলা
Module 04 · 19 features

Prescriptions in seconds

  • Medicine list built inSearch and add, no typing
  • Allergy alertsFlagged before you prescribe
  • Repeat last prescriptionOne click for follow-ups
  • Shared with the patientPrinted on your pad and sent digitally
Result: Clear, safe, never lost+15 more features in this module
Prescription · Dr. Sharma
Priya Sharma, 34 FBP 128/84 · Pulse 76 · SpO2 98%
Allergy: Penicillin
Telmisartan 40 mg1-0-0 · 30 days
Amlodipine 5 mg0-0-1 · 30 days
Vitamin D3 60KWeekly · 8 weeks
Follow-up in 30 daysSave & send
Printed on clinic pad · sent on WhatsApp
Module 05 · 15 features

Lab and pharmacy, connected to every visit

  • Order from the prescriptionNo separate form
  • Track every sampleCollected, processing, report ready
  • Prescription to pharmacyMedicines dispensed and billed in one step
  • Stock and expiry alertsLow stock flagged before it runs out
Result: No lost reports, no stock-outs+11 more features in this module
Lab & pharmacy · TodayLive
Lab orders18
Rx dispensed42
Low stock3
PSPriya SharmaLipid profile · HbA1cReady
RVRahul VermaCBC · Thyroid panelProcessing
ASAmit SinghPharmacy · 3 medicinesDispensed
Paracetamol 650 below reorder level · 24 strips left
Module 06 · 6 features

Know where every rupee goes

  • Paid or due, every visitNothing slips through
  • Fee per doctorSet once, applied automatically
  • Free follow-ups handledApplied by your rules
  • Daily collection reportCash, UPI and card, by staff
Result: No money leaks+2 more features in this module
Today’s collection
Collected₹38,400from 41 visits
UPI₹22,100
Cash₹12,300
Card₹4,000
ASAmit SinghFollow-up within 7 daysWaived
NKNeha KapoorConsultation · ₹600Due
Module 07 · 6 features

More 5-star Google reviews

  • Review request after the visitSent automatically
  • Happy patients go to GoogleOne tap to post
  • Complaints come to youFix them privately first
  • Sent at the right timeNever late at night
Result: A stronger name online+2 more features in this module
Google reviews
4.8312 reviews · +38 this month
582%
412%
34%
21%
11%
“No waiting, called right on time.”Anita K. · 2 hours ago
Module 08 · 9 features

Your clinic, in numbers

  • Daily summaryPatients, revenue, no-shows
  • Doctor-wise viewPatients seen and time taken
  • Spot problems earlyUnusual entries are flagged
  • Download any reportExcel or PDF
Result: Better decisions, faster+5 more features in this module
Daily report · 9:00 PM
Patients86
No-shows4
Avg wait14m
MonTueWedThuFriSatToday
Best day this month · +18% vs last Sunday
Module 09 · 5 features

Control who sees what

  • Access by roleStaff see only their screens
  • Every action recordedWho did what, and when
  • Secure loginOTP for staff accounts
  • Your clinic’s brandingYour logo on every screen
Result: Peace of mind+1 more features in this module
Activity log
OwnerDoctorReceptionAccounts
AnjaliRefund ₹300 · reason added10:42
Dr. SharmaPrescription saved10:38
RakeshDay-end report exported10:20
AnjaliLogin with OTP09:01
Every action saved with a name and time
One-click automation

One Click Starts Your Whole OPD

When the doctor arrives, the desk presses one button. Everything after that runs on its own — until the last patient leaves.

Book a Free Demo →
Dr. Sharma · Room 2
  1. Queue opensPatients in fair token orderAutomatic
  2. TV display goes liveEvery doctor’s queue on screenAutomatic
  3. First patient is calledBy name, in their languageAutomatic
  4. “You’re next” alerts sentTo the patients waitingAutomatic
  5. Queue moves by itselfNext patient sent in automaticallyAutomatic
Connected

Works With the Tools You Already Use

WhatsApp Email Google Reviews Google Sheets UPI, Card & Cash QR Check-in Missed-call booking Excel & PDF export
Receptionist booking an appointment in OPD Pilot clinic management software on a desktop
Reception desktopBook, bill, print
Staff tapping Check In on the OPD Pilot attendance board on a reception tablet
TabletTouch attendance board
Doctor writing a digital prescription in the OPD Pilot clinic management system
Doctor’s laptopRx in seconds
Patients in a waiting room watching the OPD Pilot queue display showing now serving A-104 and the next patients
Waiting-room TVQueue & voice calls
Fits your practice

One Platform, Every Size of Practice

Old reports buried in paper files and phone galleriesFull patient history on one screen
Every prescription written out by handDigital prescription in 30 seconds
Evenings spent on billing and call-backsBooking, reminders and billing run on their own
Phone bookings and walk-ins in different registersOne live schedule for every booking
A crowded counter asking "when is my turn?"Tokens, TV queue and voice calling
Patients who should return quietly never doAutomatic WhatsApp follow-ups
One desk juggling five doctors' queues by memoryDoctor-wise queues, capacity and schedules
Patients sent to the wrong roomDepartment-level routing and room calling
Owners guess at each doctor's load and earningsOwner dashboard: revenue and load per doctor

See OPD Pilot running on your own clinic workflow

A live, personalised demo built around your doctors, timings and patient flow — with every question answered on the call.

Book a Live Demo → No commitment · Live in under a week
Owner’s command centre

Your Whole Clinic, Live on One Screen

Owner view · TodayLive
Collected today ₹0 18% vs last Tuesday
Patients86Avg wait11 minNo-shows3
Doctor-wise load
Dr. SharmaGeneral Medicine₹14,200
Dr. VermaPediatrics₹9,800
Dr. GuptaCardiology₹8,600
Dr. RaoDermatology₹5,800
Needs your attention
40% discount on bill #2187Applied by front desk · 12:41 PM
Dr. Gupta running 20 min lateWaiting patients notified
Paracetamol 650 low in stock24 strips left
Daily report sent to youWhatsApp · 9:00 PM
148Staff permissions
Role-basedAccess per person
Every actionLogged with who & when
Auto auditUnusual bills flagged
Comparison

Why Clinics Switch to OPD Pilot Clinic Software

CapabilityTypical clinic softwareOPD Pilot
1-click OPD automationOne click starts the day — the system runs the rest
Booking from missed callsAuto-reply with booking link
AI Receptionist chatEnglish, Hindi & Bengali
TV queue with voice callingUp to 9 doctors, no hardware
Queue that moves by itselfAuto Progression
Google review engineHappy patients guided, unhappy kept private
Daily owner reportWhatsApp or email, every night
Operational Impact

Built for Everyone in Your OPD

For the Owner

"I can see my entire OPD live on my phone — without being there. I don't chase staff for updates anymore. I see revenue and patient satisfaction improve daily."

Clinic owner checking the cloud-based clinic management system dashboard on his phone

For the Doctor

"I press one button. The next patient walks in. I don't wait or ask who's next. I just focus on treatment — the software handles everything else."

Doctor reviewing the live OPD Queue on his tablet during consultation

For the Receptionist

"I don't make reminder calls anymore. I don't answer 'when is my turn?' 200 times a day. I don't manage registers or chaos. I handle patients without stress."

Receptionist using OPD software for clinic on a tablet at the reception desk

For the Patient

"I know my exact turn and track my wait live on my phone. I feel like I'm at a premium hospital. I tell my friends about this clinic."

Patient in the waiting area tracking his live queue position on the OPD Pilot Queue Tracker
Why OPD Pilot

Trusted by Clinics Across India

300+Clinics & hospitals
13+Years in healthcare tech
98%Client satisfaction
101Built-in capabilities
Case Studies

Real clinics. Measurable results.

PMRI Homeopathic Hospital building, West Bengal
Homeopathic Hospital

PMRI Homeopathic Hospital · West Bengal

From paper registers to a 100% digital OPD — 200 patients a day, same team.

−65%Admin work
90%Faster retrieval
+25%Patient capacity

"The shift from manual registers to a digital workflow has significantly improved our ability to manage patient flow."

Read the case study →
Pharmacy & OPD

Ratnarenu Medical Store · Odisha

Walk-ins stopped crowding the counter — patients now wait on their phone.

−62%Counter crowding
+22%Satisfaction
−41%Desk queries

"Patients wait on their phone instead of at the counter. The staff finally get through the day calmly."

Read the case study →
Diabetes & Hormonal Care

Hormowell Centre · Jaipur, Rajasthan

From paper and four separate tools to one connected clinic — OPD, lab and billing.

1Connected system
100%Paperless
4→1Tools merged

"Registers, lab reports and bills used to live in different places. Now every patient's visit, test and invoice sits on one screen."

Read the case study →
All case studies →
Testimonials

Real Feedback from Clients Using the System

Ease of Adoption

"We were worried our staff would resist another system, but this was surprisingly easy. Within a couple of days, everyone was comfortable using it. The transition was smoother than expected."

Dr. Md Entekhab Alam
Dr. Md Entekhab Alam
Director, PMRI Homeo

Smooth Experience

"Earlier, there was a lot of confusion during busy hours. Now things run more smoothly and we don't have to keep checking everything manually."

Dr. Gupta
Dr. Gupta
Owner, Multi-speciality Clinic

Scalability & Growth

"We've been able to handle more patients without increasing our front desk team. That made a big difference for us."

Hospital Administrator
Hospital Administrator
3-Doctor Clinic
Who it’s for

OPD Software for Every Kind of Clinic

General Physician
Paediatrics
Cardiology
Orthopaedics
Dermatology
Ophthalmology
ENT
Dental
Homeopathy
Multi-specialty
Implementation

Up and Running in 7 Days

Day 1Configure your clinicDoctors, fees, languages, your brand
Day 3We train your teamRemote sessions, support until it sticks
Day 7Your OPD runs itselfWith ongoing support, 24×7
The OPD Pilot promise

We Make the Switch Easy. Then We Stay With You.

Book a Live Demo →
Data migrationYour existing patient lists, imported for you
No new hardwareRuns on the computer, TV and phones you have
Training until it sticksRemote sessions for every staff member, as many as needed
A named account managerOne person who knows your clinic — not a ticket queue
Support in your languageWhatsApp, phone or email — Hindi, English, Bengali
Free product updatesNew features arrive automatically, no upgrade fees
Data Security

A Cloud-Based Clinic Management System, Secured in Six Layers

  • Encrypted end to endIn transit and at rest
  • Daily automated backupsNothing lost to a crashed PC
  • Role-based accessEach role sees only what it needs
  • Full audit trailEvery change logged — who and when
  • 99.9% uptimeYour OPD stays online all day
  • Cloud-based, AWS-grade securitySecure access from any device
FAQs

Common Questions

Request Demo →
Clinic management software runs the day-to-day work of a clinic in one place: appointments, patient queue, prescriptions, lab, pharmacy, billing and patient communication. OPD Pilot is clinic management system software built for Indian OPDs, so the front desk, doctors and owner all work from the same live data.
Yes. OPD Pilot is a cloud-based clinic management system with AWS-grade security and 99.9% uptime. Your team uses it from any desktop, tablet or phone, with no server to install and daily automated backups.
The best clinic management software should cover the whole OPD, not only booking: online and walk-in appointments, token and queue management, voice calling, digital prescriptions, lab and pharmacy, billing, patient reminders and owner reports. OPD Pilot is OPD software for clinics that connects all of these and runs them on one click.
No technical background is needed. We run multiple remote training sessions with your team and stay on hand with support until the system is part of their daily routine.
Yes. OPD Pilot works as small clinic management software for a single doctor and scales to multi-doctor and multi-specialty clinics. You switch on only the modules you need and add more as the clinic grows.
No. It runs on the computer at your desk. Any TV becomes the queue display and any phone becomes the patient app.
Each role sees only its own screens, every action is logged, staff login can be OTP-protected, and history is never deleted.
Most clinics see fewer no-shows and a calmer waiting room in the first week, and a clear revenue picture in the first month.
Any computer with a browser at the desk, any phone for doctors and patients, and any smart TV or a TV with a stick for the queue display. No servers, no installation.
Yes. Patient lists can be imported, and we help you bring them across during setup so your desk starts with complete records.
Pricing is tailored to your clinic and depends on four things: your monthly appointment volume, the number of doctors, whether you run a single or multiple locations, and the modules you switch on. Book a demo and we’ll share a clear quote for your setup.
We provide onboarding support, training for your staff, and ongoing assistance whenever you need it. You won’t be left to figure things out on your own.
Ready to Get Started?

Ready to Make Your Clinic Easier to Run?

See your OPD running on auto-pilot in a 15-minute live demo.

Book Your Demo → See it in action

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