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How It Works

See OPD Pilot run your OPD, end to end

OPD Pilot is one connected platform for your whole OPD — the automated patient journey plus the owner dashboard, e-prescriptions, analytics and more your team runs on every day. Watch it in action below.

Product Walkthrough

See it in action

A short walkthrough of OPD Pilot managing a real OPD — booking, queues, AI calling and follow-ups in one connected system.

The patient journey

One connected patient journey, fully automated

Every patient flows through the same smooth, automated path — no manual coordination at any step.

Step by step

How OPD Pilot works

Six automated stages that replace manual OPD coordination — set up in under a week, with no app for patients.

1

Patient books

Patients self-book online, or your staff book in seconds. AI suggests the best available slot and prevents overbooking.

2

QR check-in

On arrival, patients simply scan a QR code to check in — no app download and no manual registration needed.

3

Live queue & status

Patients see their live queue position and estimated wait, so the waiting area stays calm and orderly.

4

AI voice announcement

OPD Pilot calls the next patient by name, in your language — no manual shouting across a crowded room.

5

AI-guided next step

Patients are told exactly where to go next — consultation room, counter, or department — with zero confusion.

6

Automated follow-ups

After the visit, reminders and follow-up messages go out automatically, bringing patients back for repeat visits.

The complete system

Far more than the patient journey

OPD Pilot is one connected platform for everyone in your OPD — patients, front desk, doctors, and owners — from bookings and e-prescriptions to live dashboards and analytics.

For patients

Self-service booking

Patients book their own appointments online, any time.

QR check-in

Scan-and-check-in on arrival — no app, no forms.

Live queue & wait

Real-time position and estimated wait time.

Reminders & follow-ups

Automated WhatsApp/SMS reminders that reduce no-shows.

For front desk & doctors

Queue & appointment management

Manage doctors, slots and live queues from one screen.

AI voice calling

Calls patients by name, in your language — automatically.

E-prescription

Doctors create and share digital prescriptions in seconds.

Digital patient records

Instant access to patient history — no paper registers.

For owners & administrators

Owner dashboard

Real-time view of every OPD, department and doctor.

Analytics & reports

Wait times, throughput, revenue and trends at a glance.

Revenue & billing

Track collections and grow repeat-visit revenue.

Multi-department control

Run multiple departments, branches and staff roles.

Ready to Get Started?

See it running on your OPD

Book a 15-minute live demo and watch patient flow go on auto-pilot.