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Clinic appointment booking software for busy OPDs

Book a patient in one line of typing. Or let patients book themselves online. Confirmations and reminders go out on their own.

Free setup and staff training. Live in a week.

200+Patients a day managed
1 lineTo book a patient
8Automatic messages
1 weekTo go live
200 patients a day. Rural West Bengal. Basic phones, patchy internet.

PMRI Homeopathic Hospital runs its entire OPD on OPD Pilot.

Read the Case Study →
Benefits

What appointment booking software changes

Booking takes one line

Type a name. Pick a doctor. Done.

  • Search by name, phone or card number
  • Add a new patient without leaving the form
  • The next free slot is picked for you

No bookings on closed days

Leave and holidays are never offered.

  • Sitting days set per doctor
  • Leave periods close those dates
  • No patient is booked twice into one slot

Fewer empty slots

Reminders send themselves overnight.

  • An advance reminder before the visit
  • A same-day reminder that morning
  • Both on WhatsApp, in the patient’s language

Move a whole day in one action

When a doctor is away, reschedule everyone at once.

  • Preview where each patient lands before saving
  • Every patient is informed automatically
  • Tokens update to match
How it works

From booking to the waiting room

1

The booking is made

At your desk, on WhatsApp, or by the patient. Taken slots are hidden, so you never offer a time that’s gone.

2

The slot is chosen

Based on consultation length, how full the day is, and which doctors are in.

3

The patient is confirmed

Token, doctor, time and address on WhatsApp, in their language. Print a slip too, if you want one.

4

Reminders go out

Days before, and again that morning. Sent overnight, with nobody at the clinic.

5

They arrive in the queue

The appointment becomes a token on the live board. See queue management ›

Self-booking

Let patients book online. Keep control of your calendar.

Online booking usually means fake bookings and wasted slots. These settings stop that.

OTP verification

Patients confirm their mobile number before booking. Every booking comes from a real number.

Approve or confirm directly

Bookings can confirm instantly, or wait in an approval queue for your staff.

Booking limits

Set how many appointments one patient can hold, and how many a week.

Timing rules

Set how close to the appointment patients may book, and how far ahead.

Cancellation rules

A cutoff time, a weekly cancellation limit, and a cooldown for repeat cancellers.

No-show flagging

Patients who keep missing appointments are flagged automatically. Block one account without switching self-booking off for everyone.

A real number behind every booking

The OTP happens before the slot is held, so a mistyped or made-up number never takes a place in your day. Everything after it — limits, timing, cancellations — is yours to set.

See it live

See it run on your own patient list

15 minutes, set up with your doctors’ names and your timings.

What’s included

Everything in the booking module

One module, fully set up. No add-ons to buy before it works.

Quick patient search

Find anyone as you type.

Add patient while booking

No need to start again.

Automatic slot selection

The next free time, picked for you.

Live slot availability

Free and taken times shown as you pick a date.

Duplicate prevention

No patient booked twice into one slot.

Closed-day awareness

Holidays and leave are never offered.

Token numbers

On the slip and on screen.

Per-doctor token series

Each doctor numbers separately.

Reporting time

Tell patients when to arrive.

Calendar view

Month, week or day.

Drag to reschedule

The patient is told automatically.

Bulk reschedule

Move a full day, with a preview.

Bulk print

A day’s slips together.

Appointment slips

Your clinic name, token, time, doctor.

Status actions

Arrived, ongoing, completed, absent, cancelled.

Manual resend

Send the confirmation again.

Export

Any filtered list to CSV or Excel.

Self-booking adds: OTP · approval mode · approval queue · account blocking · booking limits · weekly limits · notice period · booking horizon · cancellation rules · rebooking cooldown · no-show flagging.

The difference

On a register, or on OPD Pilot

The same six moments in a booking day, run both ways.

On a register
With OPD Pilot
Finding a patient
Search the pages of a register to find them.
Type three letters and they come up.
Double bookings
Found when both patients arrive for the same slot.
One patient, one slot — the clash is refused.
Leave and holidays
Patients get booked onto days the doctor isn’t sitting.
Closed days are never offered in the first place.
Reminders
An evening of phone calls, if anyone has time.
They send themselves — overnight, on WhatsApp.
When a doctor is away
Forty phone calls, one at a time.
One action moves the day, and everyone is told.
Online booking
Not worth the risk of fake and duplicate bookings.
Patients book within your limits, after an OTP.
The platform

Works with the rest of OPD Pilot

OPD Queue Management

The appointment becomes a token on the board.

WhatsApp Messaging

Confirmations and reminders at eight points.

Patient Portal

The queue on their phone, no app.

No hardware to buy Live in a week Your data exports any time Support from the team that built it
FAQ

Questions we get asked

Yes. An OTP confirms their number first, and you set the limits — how many they can hold, how many a week, how close to the time, how far ahead. You can also approve each booking before it confirms.

Booking limits, timing rules, cancellation rules and automatic no-show flagging. A problem account can be blocked on its own.

No. A WhatsApp link or a page on your website. Nothing to download.

Yes, from a spreadsheet, during setup. Your card-number format stays as it is.

Mark the dates and they close for that doctor. Existing appointments move in one action, and patients are told automatically.

Yes. Consultation length, sitting days, fees and tokens are set per doctor.

Book a demo

See appointment booking software on your own day’s list

15 minutes with your doctors’ names in it. If it isn’t right for you, we’ll say so.

Chat on WhatsApp

No commitment · No credit card · Live in a week

Book a free demoTell us a little about your OPD — we reply within 24 hours.