✕By hand, today
✓With OPD Pilot
Joining the queue
A name in a paper register, or a token slip handed over at the desk.
Patient scans the QR poster at your door, or reception adds them in one tap.
Knowing your turn
Patients walk up and ask, again and again. Reception guesses an answer.
Live position and an honest wait estimate on the patient’s own phone — no app.
Calling the next patient
Someone steps out and shouts a name over a full waiting room.
Announced aloud automatically, in that patient’s language — Bengali, Hindi or English.
Gaps between consultations
The doctor finishes, then waits while someone finds and fetches the next patient.
Automatic mode moves the next patient forward the moment one finishes, up to the limit you set.
Two doctors running together
One register, one queue, and constant arguments about whose patient is next.
Each doctor runs their own token series on the same board, side by side.
Emergencies and reordering
Scratch out the register and rewrite it — and hope everyone saw the change.
Drag to reorder. Reception, the waiting-room screen and every phone update together.
Patients who never arrive
They sit in the list all day. Nobody is sure who actually turned up.
Marked absent automatically when the day closes, so tomorrow starts clean.
What you know at close
Whatever someone remembers, or a manual count of the register.
Patients seen, absentees and average wait, ready every evening.
Reception’s day
Two hours of it goes to answering “when is my turn?”
That time comes back. The question mostly stops being asked.
Typical waiting time
However long the room takes — nobody is measuring it.
62% shorter across the OPDs running on OPD Pilot.
Getting started
Nothing to install — and nothing improves either.
Live in a week. No hardware to buy; runs on the screens you already have.
